Franchising, like family, is a marathon not a sprint
Angela Newark has owned her franchise for ten years, having purchased the Martin & Co Saltaire office in 2006. Since then she has grown into her role as a business owner and she purchased her second office, the Keighley branch of Whitegates, in early 2016.
But it wasn’t an easy journey for Angela. Where did it begin?
“I had a varied career, including owning a restaurant, and being a Marine Cargo underwriter in London. I was desperate for a new challenge, so I sold my restaurant and started looking for the next opportunity.”
Fortunately for Angela, she had a background in buy-to-let investment, so the draw to property and estate agency was a natural one.
I was used to running my own business and the chance to work in tandem with a support network really excited me, so I used the money from my restaurant sale to buy the Martin & Co Saltaire office.
“I was used to running my own business and the chance to work in tandem with a support network really excited me, so I used the money from my restaurant sale to buy the Martin & Co Saltaire office.”
But things didn’t go as expected. Before long, Angela felt she was failing as a business owner.
“I had all the training, all the support and all the staff in place, but my business just wasn’t profitable. For the first two years, I felt like a failure.”
Angela had bought her business just before the financial crash in 2007, and felt the full force of its impact on the property market.
“We lost a lot of power as a lettings agent after the property market crash, but we found a way through. I took the decision to diversify into property sales by purchasing a large independent agent. After that, everything started falling into place.”
“Since then, I’ve been able to take stock of where franchising helped me. If I had been doing this alone, I may have thrown in the towel. But having great staff, ongoing support and the solid foundation of a franchise network encouraged me to keep going.”
Today, Angela owns two agencies, and is able to share her time equally between business and family.
“My family are great. I always put them first, but they also understand that the business is a big part of all our lives. I’m able to take my children to and from school, I walk the dogs, go to work and focus on the team and our tenants, and still manage to spend time with the children in the evening.”
How did Angela get through the hard times to where she is today?
Making a success of yourself in business is a marathon not a sprint. It’s no different to raising your children. You nurture them, encourage them, stay patient and put in the hard hours – the results will speak for themselves.
Angela now has a business to be proud of, and can look to her new office as a symbol of her success. What are her hopes for the future?
“My plan is to build a network of five franchise offices, so just three more before I can call myself an area manager!”
Do you want to open your own estate agency?
If you'd like to follow in Angela's footsteps and run your own successful business we'd love to hear from you!