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Success Stories - Katrina Evans

Katrina Evans

The right team is the key to success

The Bognor Regis branch of Martin & Co is now in very experienced and capable hands since Katrina Evans took over earlier this year. Katrina worked for 10 years in estate agency sales in Chichester before joining the residential lettings team at Martin & Co Bognor Regis in 2008. Before and during this time she was also busy bringing up her three sons and running the family guest house and pub/restaurant in Lewes. So there is no doubt the branch now has a successful business leader and juggler at the helm.

Katrina was first encouraged into the property industry by a family friend, initially getting into the sales side of the business but in 2008 she saw it as a new challenge to enter the rental market.

I really enjoyed my time in agency sales in Chichester but after 10 years I was really ready for a fresh opportunity, so when I saw the vacancy at Martin & Co I thought I’d give it a go.

“During the last 10 years I have really grown to understand and love the business and also get a real feel for what the people of Bognor Regis are looking for in the rental market. It’s a quite unique location as we have the usual local customers but also those looking for shorter-term seaside lets.”

So when in February 2017 Katrina was offered the opportunity to buy the franchise, it was too good an opportunity to turn down and she used personal savings and a loan from the bank to get the required capital together.

In the run up to takeover day earlier this year, Katrina received support from head office on the myriad of legal documentation required to ensure the smooth transition from the previous owner. And on 1st June 2017 the franchise officially changed hands.

This was a big day for me as even though I have managed several businesses over my career, it was a special moment to know I was now the owner at Martin & Co Bognor Regis.

Since the transfer the focus for Katrina has been all about the team.  She has brought on board her son Kraig as Accounts Manager who is a real asset after several years working in banking. And also joining the team as Negotiator is another life-long Bognor resident, and daughter-in-law, Megan. Katrina expands on the reasons for her focus on the team. “The most important factor in creating a successful agency is the people. Ensuring I have the right colleagues around me and supporting them with training has been my number one priority. I know from experience customers will return again and again if you are friendly, professional and meet their needs.” It has been a challenge to have this core focus with so many deadlines and paperwork to get done, but Katrina knows it will pay dividends in the longer term.

So what about the future?

My goals are quite straightforward, to drive the business forward and make it a success so I can leave it in the capable hands of my family to grow it to the next level.

"We want Martin & Co Bognor Regis to be the best it possibly can be,” Katrina discloses.

And if she had one piece of advice for someone looking to take on a franchise…

"Know your area, know your people and be prepared to give your soul to it.”

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